Shipping & Returns
At Magic Kratom, we offer free shipping to customers in the United States. We ship through the United States Postal Service (USPS) for all orders. If you do decide to make a purchase with us before 4pm EST Monday through Friday then we will guarantee same day shipping. This means that you can get your products quickly and conveniently without having to worry about extra shipping costs or long delivery times. With Magic Kratom, you can rest assured that your order will arrive on time and in perfect condition. If you're looking to purchase from us and you live in Canada, we can still ship to you - but unfortunately, shipping is no longer free. Additionally, if you are located in Alabama, Arkansas, Indiana, Rhode Island Vermont or Wisconsin then you are not eligible to purchase from us.
The US Postal Service (USPS) is one of the most reliable shipping services in the world. However, tracking information can take up to 24 hours before any status is shown. This delay can be frustrating for customers who are eager to know the whereabouts of their package.
Magic Kratom understands that when you order something online, you want to receive it as soon as possible. That is why we always strive to get your package shipped out as quickly as possible. However, once the package has been handed over to USPS, it is now their responsibility and we cannot guarantee transit times.
If you are experiencing any issues with your package in transit, please contact USPS directly at 1-800-275-8777 and they will be able to help you out.
What if my product is marked delivered, but I never get it? What if my package is lost?
If you have been expecting a package from USPS, but it never arrived, you may need to file a claim for reimbursement. Unfortunately, if USPS has marked the package as delivered to the shipping address on file, it will not qualify for reimbursement. However, there are still steps that can be taken to get your money back. To start the process of filing a claim with USPS, please call 1-800-275-8777 and provide them with all necessary details about your package. If you have any questions or concerns about this process, please feel free to email us and we will be happy to help.
Return to sender Packages
When ordering from our website, it is important to make sure that all of the information provided is correct. If a package is returned to us due to an incorrect address or refused delivery, we will refund you after it arrives back to us. By agreeing to all of the above, we strongly urge you to carefully look at your order before making the final completion of your purchase. This way, you can be sure that your package will arrive safely and on time.
Have a Return?
Have a Return? We simplified our return process: click the link and start right away. No need to fill out forms or hassle - we make it easy and stress-free. Let us help you get back to enjoying your purchase.
We understand that sometimes it's hard to know if a product is right for you until you try it. That's why we offer a 30-day return policy as long as the item is unopened. We want our customers to be satisfied with their purchase, and if they're not, they can take advantage of our return policy. However, please note that the buyer is responsible for shipping and handling costs associated with returning the item.
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What payment methods are accepted?
We understand that different customers have different payment preferences, which is why we accept a variety of payment methods. We accept all major credit cards and Cryptocurrencies like Bitcoin, Ethereum and others. All payments are processed securely and quickly to ensure that you receive your order in a timely manner
What is Kratom and what is it used for?
Kratom is a plant-based supplement that has been used for centuries to treat various ailments and provide relief from pain. It is derived from the leaves of the Mitragyna speciosa tree, which is native to Southeast Asia. Kratom has been used for its medicinal properties and energy-boosting effects by people in these regions for centuries. It is now gaining popularity in the West as an alternative to traditional pharmaceutical drugs. Kratom has many applications and may assist in improving certain conditions such as pain and stress management.
What are the different types of Kratom veins?
Kratom can be found in different strains, each of which has its own unique effects. The different types of Kratom veins we offer are Red Vein, White Vein, Green Vein, and Yellow Vein. Each vein type has its own unique properties that make it suitable for different purposes.
How do I take kratom?
Kratom can be consumed in a variety of ways. The powder can be mixed into beverages like water, coffee, and smoothies. We do, however, provide capsule solutions for individuals who do not like the powder form. Additionally, we have options for liquid extracts in shot form for convenient on-the-go access as well as dropper options for exact dosing.
How do I choose the right Kratom vein?
With so many varieties of Kratom available, choosing the right vein can be a challenging task. Our advice is to try each one to get an understanding of how each Kratom vein affects and benefits you.
Is my package shipped discreetly?
Shipping a package discreetly requires careful planning and consideration. We use discreet labeling and delivery methods, to ensure that the package is not tampered with or opened during transit. By taking these steps, you can expect that your package will arrive safely and securely. Additionally, we track your packages from start to finish to ensure that they are delivered as expected.
Is Kratom legal in my state?
It is illegal to purchase, sell, possess, or use kratom in:
- Providence, RI
How long does it take to ship?
All orders placed between 9am-4pm Monday through Friday will ship same day with USPS. With an estimated delivery of 1-4 days.